CHAMPrivacy Policy
MOEN (CEO Seonwook Kim, “we”) handles the personal information of people who use the CHAM app and website (www.moenlabs.com/cham, the “Service”) as described below.
The Service has no sign-up or login and never asks for your name, email, phone number or location. Your resisted and gave-in records, goals and photos are stored only on your device. There are no ads and no payments. To improve the Service we collect usage statistics that do not identify you with Google Analytics.
1. What we process, why, where and for how long
| Item | Purpose | Stored | Kept |
|---|---|---|---|
| Records of resisting and giving in (item name, money/calories/sugar, time) | Showing your jar, this week and all records | Your device | Until you delete them or the app (for the web: browser data) |
| Your list of items (including names, amounts and photos you add), goals (name, amount, photo) and shelf | Providing the resist and goal features | Your device | Until you delete them or the app |
| Settings (money/calories/sugar view, item order, currency) | Keeping your preferences | Your device | Until you delete the app |
| Usage statistics: app instance ID (cookies on the web; on Android also the advertising ID), device model, OS, app version, language, country/region (approximate, from IP), usage events (resisted/gave in and the item type and amount, goals set/reached, items added/edited/deleted, records deleted, view switched, screens viewed) | Analyzing usage and improving the Service | Google (US and elsewhere) | Up to 14 months from collection |
- Apart from usage statistics, none of the information above leaves your device. We do not run any servers for the Service.
- Usage statistics are collected by Google Analytics (Firebase) and we only look at them as aggregated statistics that do not identify you. Names and photos you give your own items or goals are never sent; they are only counted as “custom item”.
- On iOS we do not collect the advertising identifier (IDFA) and do not ask for tracking permission. On Android, Google Analytics may also collect the advertising ID for usage statistics. In no case is any data used for advertising. You can delete or reset the Android advertising ID in Settings → Google → Ads.
- When you add a photo to an item or goal, the app only receives the one photo you pick and crops it on your device. It does not access your whole photo library.
- There is no in-app switch for usage statistics. Deleting the app deletes its app instance ID, so no more data is collected. On the web you can refuse with your browser’s cookie settings or the Google Analytics Opt-out Add-on.
2. Third-party services
Usage statistics are sent to Google Analytics as described in section 1 and are handled under Google’s Privacy Policy. If you allow “Share with App Developers” in your device settings, Apple may share crash reports and other diagnostics with us in a form that does not identify you.
3. Deletion
Information on your device is deleted when you delete it in the app (Records → See All → Edit) or delete the app. On the web it is deleted when you clear the site’s data in your browser. Usage statistics are deleted automatically after the retention period (up to 14 months). Because records live only on your device, they cannot be recovered after you delete the app or reset the device.
4. Sharing, processors and international transfer
We do not sell or share the information we collect (except where required by law). Usage statistics are processed on our behalf as follows, which involves transfer outside Korea.
| Processor | Task | Country | Data | When / how | Kept |
|---|---|---|---|---|---|
| Google LLC | Collecting and analyzing usage statistics (Google Analytics) | US and elsewhere | Usage statistics in section 1 | Sent over the network while you use the Service | Up to 14 months |
5. Children
Anyone can use the Service regardless of age, and we do not receive information that identifies anyone, such as names or contact details. Parents or guardians can ask us to stop collection or delete data by email (section 7).
6. Your rights
| Right | How |
|---|---|
| Delete records, goals, photos stored on your device | Delete in the app (Records → See All → Edit) or delete the app |
| Stop or delete usage statistics | Delete the app (stops collection); email us (deletion) |
| Withdraw photo access | Settings → Privacy & Security → Photos → CHAM |
| Anything else | Email us (section 7) |
7. Contact
- Company: MOEN (Business registration no. 474-51-01177, Republic of Korea)
- Privacy officer: Seonwook Kim (CEO)
- Email: moen.labs@gmail.com
We respond to inquiries and requests without delay.
8. Security
The Service is designed not to receive identifying information in the first place. Records are kept in iOS app storage (or the browser’s per-site storage) that other apps and sites cannot read. Usage statistics are sent encrypted over HTTPS, and only authorized operators can access the Google Analytics console.
9. Changes
If this policy changes, we will post the changes and reasons on this page 7 days before they take effect (30 days for significant changes to your rights).